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For instructions on how to clear your web browser's cache, click on the version of the web browser you use below.
Clearing Browser Cache on Windows
Microsoft Internet Explorer 5.0
- Open Internet Explorer.
- Click Tools in the upper toolbar.
- Click Internet Options to open Internet Properties.
- Click the General tab.
- Click Delete Files under "Temporary Internet Files".
- Check Delete all offline content.
- Click OK on the Delete Files dialog box.
- Click Apply and then OK.
OR
- Click Start, select Settings and Control Panel.
- Double-click Internet Options to open Internet Properties.
- Click the General tab.
- Click Delete Files
NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
- Click OK on the Delete Files dialog box.
- Click OK.
- Close Window.
Direct Microsoft Support Page
Microsoft Internet Explorer 6.0
- Open Internet Explorer.
- Click Tools in the upper toolbar.
- Click Internet Options to open Internet Properties.
- Click the General tab.
- Click Delete Files under "Temporary Internet Files".
- Check Delete all offline content.
- Click OK on the Delete Files dialog box.
- Click Apply and then OK.
OR
- Click Start, select Settings and Control Panel.
- Double-click Internet Options to open Internet Properties.
- Click Delete Files
NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
- Click OK on the Delete Files dialog box.
- Click OK.
- Close Window.
Direct Microsoft Support Page
Microsoft Internet Explorer 7.0
- Open Internet Explorer.
- Click Tools in the upper toolbar. or click on the Tools icon.
- Click Internet Options to open Internet Properties.
- Click the General tab.
- Click Delete under "Browsing History".
- Click Delete Files under "Temporary Internet Files".
- Click Yes on the Delete Files dialog box.
- Click Close and then OK.
OR
- Click Start, select Settings and Control Panel.
- Double-click Internet Options to open Internet Properties.
- Click Delete under "Browsing History".
- Click Delete Files under "Temporary Internet Files".
- Click Yes on the Delete Files dialog box.
- Click Close and then OK.
- Close Window.
Direct Microsoft Support Page
Mozilla Firefox
- Click Tools in the upper toolbar and select Options.
- Click the Privacy icon.
- Click Clear across from the Cache option.
- Click OK.
- Exit and re-launch the browser.
Netscape Communicator / Navigator 4.0
- Click Edit in the upper toolbar and select Preferences.
- Click Advanced.
- Click Cache.
- Click Clear Memory Cache.
- Click Clear Disk Cache.
- Click OK.
Netscape Communicator / Navigator 6.0
- Click Edit in the upper toolbar and select Preferences.
- Click Advanced.
- Click Cache.
- Click Clear Memory Cache.
- Click Clear Disk Cache.
- Click OK.
Netscape Communicator / Navigator 7.0
- Click Edit in the upper toolbar and select Preferences.
- Click the Triangle next to Advanced to expand it.
- Click Cache.
- Click Clear Cache.
- Click OK.
Netscape Communicator / Navigator 8.0
- Click Tools in the upper toolbar and select Options.
- Select Privacy under Options on the left side of the screen.
- Click Cache.
- Click Clear Cache.
- Click Clear.
- Click OK.
Clearing Browser Cache on Macintosh
Safari 1.0 for Macintosh OS X
- Open Safari.
- Click on Safari in the upper toolbar and Select Empty Cache.
- Click Empty on the Are you sure message box.
- Exit and re-launch the browser.
Firefox for Macintosh OS X
- Open Firefox
- Click on Firefox in the upper toolbar and Select Preferences.
- Click on Privacy Icon.
- Click Clear across from the Cache option.
- Click OK.
- Exit and re-launch the browser.
Camino 1.5 - 1.6 for Macintosh
- Open Camino.
- Click on Camino in the upper toolbar and Select Empty Cache.
- When prompted, click Empty.
- Exit and re-launch the browser.
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